Le Grill

Reviews of Le Grill

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  Allan Costino Added August 22, 2023

  ★ ★ ★ ☆ ☆
  Mixed Experience at Grill'd Malvern - Delicious Food but Disappointing Cleanliness
  
  I recently dined at Grill'd Malvern with my partner, and our experience was quite a mixed bag. On one hand, the burgers and chips were delicious and served quickly. They were juicy and fresh, which was a plus. The waiters were also polite and attentive when we were leaving, asking about our experience and wishing us goodbye.
  
  However, the state of cleanliness at the restaurant left a lot to be desired. The floor was filthy, covered with leaves and food debris, and we struggled to find a clean table. We eventually had to ask the staff to clean one for us, which they did with a dirty, smelly rag. The open fridge window in the kitchen was also visibly dirty, and the restroom was in a deplorable state, with a raised toilet seat and an overall unhygienic appearance.
  
  It seemed that the restaurant was understaffed, and the focus was primarily on Uber Eats orders, with bags of takeaway food in a warming oven at the front of the shop. The waiters and waitresses seemed lost, with no one appearing to be in charge or guiding them. The kitchen staff appeared to work well together, but the front of house desperately needed experienced leadership.
  
  Additionally, we were charged $5 for VOS water but received Cool Ridge sparkling water instead, which was quite disappointing.
  
  In summary, while the food at Grill'd Malvern was tasty, the lack of cleanliness and apparent disorganisation in the front of house left us with a negative impression. Until there is a clear improvement in cleanliness and management, I would hesitate to return or recommend this establishment.
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  Natasha Venizelos Added August 17, 2023

  ★ ★ ★ ★ ★
  Consistent! Every Wednesday night, I get a mustard and pickle burger on a low-carb bun with Zucchini chips on the way home from the gym, and it’s always good. The staff are friendly, and it’s fast too. A car park is conveniently located opposite too.
  
  The Grilled app is terrible, and the barcodes never work. But I don’t think this is the individual store's fault.
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  ft reader Added August 12, 2023

  ★ ★ ★ ☆ ☆
  Burgers were standard for Gill’d. Good location. Reasonable cleanliness. Most recently went there on a busy Friday night. Kitchen was pumping out the burgers for dine in, takeaway and Uber customers. After 30 minutes we enquired about our burgers and after some investigation they realised the order was lost. They were very apologetic and addressed the issue straight away. Good job mending relations with a disappointed customer. Will go again (but will keep the receipt in case order gets lost again on a busy night)
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  Ilia Kolganov Added August 04, 2023

  ★ ☆ ☆ ☆ ☆
  absolutely not worth the money. The burger patty is made from poorly mixed mince. very dry. and in the end there was black hair in the barbie combo pink sauce. Also tables were dirty and greasy. Very disappointed.
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  Jordanne Holland Added August 02, 2023

  ★ ★ ★ ★ ★
  I've always been a big fan of Grilld and the food here was fantastic as always, but the staff were also very friendly which was so nice to experience!
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  Keven Luan Added March 24, 2023

  ★ ★ ★ ★ ☆
  Delicious burgers at a reasonable price.
  
  I got the summer sunset and sweet potato fries as a side and the food was tasty. The burger was a complete mess while eating through it and could have been constructed better. The sweet potato fries were great.
  
  Expect to spend around $15-18 for a burger and $5-7 for chips here.
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  S C Added March 16, 2023

  ★ ★ ★ ★ ☆
  Came here early on a Saturday night, roughly before 6pm. They initially got my order wrong (ordered zucchini chips, gave me regular chips) but they rectified the situation while allowing me to keep the regular chips. Nice setting, has both indoor and outdoor dining areas. Free water available.
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  Britty Boo Added March 06, 2023

  ★ ★ ★ ☆ ☆
  first time going! the food was really great but not 100%… we ordered off our phones they had missed honestly so much things we paid for it was getting to the point we didn’t bother asking for the women as we had to call her other 6+ times … we wished even for a sorry or a voucher for so much mess around .. i loved it i am not sure if i’ll be back due to this.. I also have anxiety and if i didn’t have my partner i wouldn’t of had hardly my meal, it also is a little pricy for the size …
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  Ryan W Added February 27, 2023

  ★ ★ ★ ★ ☆
  Nicely designed joint for a burger. Wagyu wonder was good, perhaps a little small. Chicken bites weren't as good, perhaps get the sauces or the hot ones instead. Sweet potato fries are always on point and crispy, recommend those bad boys.
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  GossipGirl XOXO Added February 27, 2023

  ★ ★ ★ ★ ★
  Came here for dinner 3 times, because the other stores in city have closed (before 8pm).
  Very nice staff, burgers are always my fav in Melbourne. Love the thick chips and zucchini chips - just have.
  Today, I have the chili addict + extra chili jalapeno

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